Frequently asked questions about property management on the Costa Blanca
Do you have questions about managing your holiday home on the Costa Blanca? In our FAQs you’ll find answers to the most common questions about our services, processes, and local support.
Whether you need full property management, individual services, help with authorities or rental handling – we explain clearly how we work and what you can expect. Didn’t find your question? Feel free to contact us directly.
General questions
We offer a flexible modular system: you can choose individual services such as cleaning, key management, repairs or garden care – or book a complete package tailored to your needs.
We manage properties in Marina Alta, Marina Baja and La Safor – including areas like Dénia, Jávea, Calpe, Benidorm, Altea, Gandía, Oliva and surrounding towns.
Our services are fully flexible – you can use them regularly or just once, for example for a cleaning, repair or key handover.
Simply fill out a short form with details about your property. We review the information and send you a personalised, transparent quote – with no hidden costs.
We use a digital support system. You receive updates, photos and status reports online – always accessible, even from abroad.
Our team speaks German, Spanish and English – so we can handle your requests clearly, directly and without language barriers.
Your keys are stored in a secure system. Every access is logged, and only authorized personnel can retrieve them if needed.
Yes, we can fully manage your holiday rental if desired – including guest service, cleaning, key handover and legal registration.
Yes, we assist with all administrative matters related to your property – such as setting up electricity and water, tax issues, energy certificates or registrations.
As soon as we have received all the necessary information from you, we can begin managing your property within a few days.
Practical Questions – Technical Emergencies
In urgent cases, we respond immediately. Our local team quickly arranges an inspection and, if necessary, a tradesperson. You will be informed right away and receive a photo report along with an assessment of the next steps. In emergencies, and according to prior agreement, we can act without consulting you to prevent further damage.
Yes, we work with a reliable network of local professionals and contractors (electrical, plumbing, construction, air conditioning, etc.). We coordinate appointments, obtain quotes, supervise the work, and keep you informed of progress.
Yes, you will always receive a detailed estimate before any repairs or renovations are carried out. We only commission the work after your approval – except in agreed emergencies.
Management, taxes, and legal matters
Yes, in the Comunidad Valenciana, a valid tourist rental license is mandatory. We advise you on the requirements, help with the application, and can handle the entire registration process for you if desired.
Yes, we assist with obtaining and processing documents such as the Energy Certificate (CEE), land registry data, utility contracts, tax matters, residencia applications, and more. We’re also by your side when communicating with notaries, lawyers, or local authorities.
No. Many of our clients live abroad permanently. Our services are designed especially for property owners who are not on-site. We handle all necessary communication on your behalf – legally secured through power of attorney, if required.
Yes. Even as a non-resident (not living permanently in Spain), you are liable for taxes in Spain – for example, on personal use (imputed income tax) or rental income from holiday lettings. Your exact obligations depend on how the property is used and your country of tax residence.
If you rent out your property to tourists, rental income must be declared in Spain. Non-residents (EU citizens) usually pay a withholding tax of 19 % on the net profit. Additional local taxes (e.g. waste collection, IBI) may also apply. Proper registration and tax compliance are legally required.
For legal reasons, we cannot provide tax advice ourselves. However, we are happy to refer you to a qualified local tax advisor who specializes in foreign property owners and can provide reliable guidance on all tax matters.